Frequently Asked Questions

Start by filling out our online quote request form at /quote/. Describe your sign type, upload any artwork, and include your approximate size and quantity. Our team will respond with a detailed quote within 2 business hours. Once you approve the quote and proof, we begin production.

Standard production ships within 3–5 business days after you approve your digital proof. Rush production (1–2 business days) is available for most products at an additional fee. Contact us before ordering if you have a firm deadline.

No. We manufacture single signs, single banners, and one-off custom projects. There is no minimum order on any of our products.

Changes can be made before you approve your digital proof. Once the proof is approved and production has begun, changes may not be possible. Contact us immediately at our phone number if you need to modify an approved order.

Rush production (1–2 business days) is available on most products. Same-day production is available on select items for orders placed before 10 AM EST. Contact us to confirm availability before ordering.

We accept AI, EPS, PDF (with embedded fonts), SVG, high-resolution PNG (300 dpi minimum), and JPG files. Vector formats (AI, EPS, SVG) produce the sharpest results at any size. If you submit a low-resolution file, our team will contact you about alternatives.

Yes. Our in-house design team can create your artwork from scratch. Describe your sign concept, provide your brand colors, and share any existing logos or design assets. Design fees are quoted per project. Simple text-based designs may be included at no charge.

A digital proof is a computer rendering of your sign that shows exact fonts, colors, dimensions, and layout before we produce anything. You'll receive your proof via email within 1 business day of submitting your order. Production does not begin until you approve your proof in writing.

Unlimited revisions are included with every order. We revise until you're completely satisfied with the proof. Most orders are approved within 1–3 revisions.

We use the Pantone Matching System (PMS) for precise color reproduction. If you have specific brand colors, provide your PMS codes and we'll match them exactly. We also work with CMYK and RGB values for digital printing. Note: screen colors may vary slightly from printed results due to monitor calibration.

We work with a full range of sign materials including acrylic, aluminum, Dibond (aluminum composite), corrugated plastic, foam board, PVC, wood, and vinyl. Each material has specific strengths for different applications. Our team can recommend the best material for your specific use case during the quoting process.

Yes. Our outdoor signs are manufactured with weatherproof materials and UV-resistant inks designed for extended outdoor use. Aluminum and Dibond signs are particularly durable in harsh weather. Specific lifespan depends on material choice and installation environment.

Acrylic is a rigid, premium material with a glossy or matte finish — ideal for interior lobby signs, office displays, and high-end presentations. It is durable and looks professional. Foam board (PVC foamex) is a lightweight, cost-effective option better suited for temporary or indoor-only use. For a permanent installation, acrylic is the superior choice.

Yes. Provide your Pantone (PMS) codes and we'll match them precisely. For digitally printed products, we convert PMS values to accurate CMYK profiles. For painted or powder-coated products, we source exact PMS-matched paints.

We ship to all 50 US states. Most orders ship via UPS or FedEx Ground. Oversized items (large channel letters, monument signs, pylon signs) may ship via LTL freight carrier. International shipping is not currently available.

Shipping costs are calculated based on the size, weight, and destination of your order and are included in your quote. We use industry rates and do not mark up shipping fees.

Yes. You will receive an automated email with tracking information as soon as your order ships. Track your order directly on the UPS or FedEx website.

We package all signs carefully for transit and insure shipments. If your sign arrives damaged, document the damage with photos immediately and contact us within 48 hours. We will arrange a replacement at no charge.

Pricing depends on the sign type, size, material, quantity, and complexity. Simple vinyl banners can start under $50. Channel letters for a storefront typically range from $800 to $4,500+. Monument signs range from $2,000 to $20,000+. Request a quote for exact pricing on your project.

Yes. The per-unit cost decreases as quantity increases. Volume pricing kicks in at 5, 10, 25, and 50+ units on most products. Ask about volume pricing when you request your quote.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), ACH bank transfer, and check for approved accounts. Payment is required before production begins on new orders.

For orders over $1,000, we may require a 50% deposit before production begins with the balance due before shipment. Full payment is required upfront for orders under $1,000. Terms accounts are available for established clients.